Inside the creative workshop of FEANDREA, two sweet kittens jump around, personally examining our scratching trees and giving their animal feedback. Thus, the designers of FEANDREA get to know firsthand whether the products meet the requirements of pampered whisker wearers.
The highlights of this scratching tree at a glance:
- Space-saving; especially suitable for small apartments
- Climbing elements arranged in a staircase shape; ideal for small cats
- Well-padded viewing platform
- Cozy cave
- Stable basket lounger
- Covered with hard-wearing plush
Specifications:
- Color: Light Gray
- Material: Particleboard, Plush, Sisal
- Product Size: 20.5”L x 13”W x 27”H (52 x 33 x 68.5 cm)
- Product Weight: 13 lb (5.9 kg)
Package Contents:
- 1 x Cat Tree
- 1 x Instructions
FEANDREA Notes:
- If the cat cave is scratched, please contact our customer service immediately to apply for a replacement or find other solutions and avoid the risk of injury due to damaged parts.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
Notes:
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
