We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. When it comes to returning your order, please send us your return request via email. Your order number and the reason for the return must be included in the email (photos attached if necessary). Our customer care department will help you with your request.
You must contact us about any damaged/Not received /incomplete items within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos of the damage (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is backordered or out of stock, we’ll notify you as soon as we have the estimated arrival date or we may work with you to find a suitable replacement.
