Description: Made from high quality particle boards and designed with various entertaining accessories, this SONGMICS cat tree is a perfect combination of good quality and multi-functionality. With posts covered by natural sisal ropes, your restless cats will no longer claw at your furniture. Also, the hanging toys are sure to add so much more fun! The luxurious perches, cozy basket and roomy condos covered in soft plush offer sufficient space for your cats to lounge or take a nap. This multi-tiered cat tree will be a wonderful home for your feline pals to relax and enjoy themselves!
Specifications:
- Color: Light Gray
- Material: Particle Board, Plush, Sisal Rope, Paper Tube
- Product size: 23.6"L x 19.7"W x 60.2"H (60 x 50 x 153 cm)
- Product weight: 47 lbs (21.3 kg)
Package Contents:
-1 x Cat Tree
-1 x Instruction
SONGMICS Notes:
- Place the cat tree on a flat floor against the wall corner.
- Check the tightness of crews and retighten them regularly.
- Max. Load: 3 cats (each cat should not exceed 7 kg)
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
Notes:
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
